Your privacy is important to us. This Privacy Policy outlines how TowKart collects, uses, and protects your information when you use our website or mobile application.
1. Information We Collect
Personal Information: Name, mobile number, email address, city, and vehicle information.
Location Data: Real-time GPS location for accurate pickup and drop-off services.
Payment Information: Card or UPI details used for processing payments (secured via third-party gateways).
Device Information: Device ID, operating system, and browser type for app optimization.
2. How We Use Your Information
To provide and improve our towing and roadside assistance services.
To confirm bookings and track service progress.
To send service updates, alerts, and promotional messages.
To analyze user behavior for enhancing user experience.
3. Data Sharing
We do not sell or rent your personal information. However, we may share it with:
Service partners and vendors for fulfilling your requests.
Payment processors to handle secure transactions.
Government or legal authorities as required under law.
4. Data Security
We implement appropriate physical, electronic, and managerial procedures to safeguard your data. However, no system is 100% secure, and you use our services at your own risk.
5. Cookies & Tracking
We use cookies to remember user preferences and enhance your browsing experience. You can control cookies via browser settings.
6. Your Rights
You can request access to your personal data at any time.
You can request corrections or deletion of your personal data.
You may opt-out of marketing communications at any time.
7. Third-Party Links
Our website or app may contain links to third-party websites. We are not responsible for their privacy practices.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted here with the updated date.
9. Contact Us
If you have questions about our privacy practices, contact us at: privacy@towkart.in